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Return Policy

Our Puzzles are Fully Guaranteed. We want you to be happy with your puzzle.

*Puzzles without a name; If you are not satisfied with your puzzle, please return unused puzzle to us within two weeks, for either a replacement or refund (less initial shipping charges)


*Commissioned Personalized Name Puzzles; If you are not satisfied with your puzzle, please return unused puzzle to us for repair or replacement. We will correct any quality issues you have with the puzzle.



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